Frequently Asked Questions
Welcome to THEE Jackson State University!
General Questions
Is orientation mandatory?
Yes, all first-year and transfer students must complete orientation before registering for classes.
When does orientation take place?
Orientation details will be updated regularly. Check your JSU email and visit www.jsums.edu/orientation for the latest dates.
How do I register for orientation?
Once admitted, you must pay the $300 enrollment fee to gain access to the virtual orientation modules and other next steps.
What if I cannot attend orientation?
Orientation is a required step before class registration. If you have extenuating circumstances, please contact [email protected] for assistance.
Registration & Advising
When can I register for classes?
After completing your virtual orientation modules, you will be able to schedule an appointment with an advisor to register for classes.
How do I meet with an academic advisor?
You will receive instructions via email on how to schedule an advising appointment after completing the initial orientation steps.
What if I don’t know what major to choose?
That’s okay! Our academic advisors will help guide you in selecting courses and exploring different majors.
What if I cannot attend orientation?
Orientation is a required step before class registration. If you have extenuating circumstances, please contact [email protected] for assistance.
Payments & Fees
What does the $300 enrollment fee cover?
The fee provides access to virtual orientation, academic advising, and the housing intent form (if applicable).
Is financial aid available for the enrollment fee?
No, financial aid does not cover the enrollment fee. It must be paid before you can move forward with orientation.
Technology & Access
How do I set up my JSU email and NetID?
Once admitted, you will receive instructions via email on activating your JSU NetID and student email.
Where can I find my course schedule and student records?
You can access your JSU PAWS account to view your schedule, degree audit, and financial aid status.
Need More Help?
📧 Email: [email protected].
📞 Phone: 601.979.3113
🌐 Website: www.jsums.edu/orientation
We can’t wait to welcome you to JSU!
Location:
- 1400 John R. Lynch Street Jackson, MS 39217-0280
